Reference

How We Handle Your Information

When you open an account at kijangwin slot, we collect only what's needed to keep your wallet secure, process your DANA, OVO, GoPay and QRIS deposits, and let…

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kijangwin slot How We Handle Your Information
CONTACT & CONTROL

How to Request, Update or Remove Your Data

You own your information. If you want to see what we hold about you, correct something, or delete your account and data, reach out to our support team using the channels below. We respond to data requests within 14 days. You can also change your email, phone or withdrawal details from inside your account settings without contacting us.

Team online

Email Support

Send your data request to our privacy inbox and we'll respond within 14 days with a copy of your stored information or an explanation of any restrictions.

Live Chat

Open the chat window from the lobby between 09:00 and 23:00 WIB daily. Our team can walk you through account data access or submit deletion requests on your behalf.

Account Settings

Update your email, phone or payment details yourself in the Security tab of your account. Changes take effect immediately and do not require support approval.

SECURITY & RETENTION

How We Secure Your Data and How Long We Keep It

Your account credentials and payment data travel over encrypted HTTPS connections so no one can intercept them mid-transfer. We store passwords hashed—we never see the plain text version.

Encryption

Every login, deposit and withdrawal travels over HTTPS encryption.

Withdrawal Verification

When you request a payout to DANA, OVO, GoPay or QRIS, we manually check that the destination account name matches…

Data Retention

Active account data stays for the life of your account plus 12 months.

Cookie Use

We use session cookies to keep you logged in and remember your language preference.

Login Alerts

We monitor for suspicious login attempts and will email you if we spot a login from an unusual location or…

Third-Party Vendors

Payment processors and security providers see only what they need to complete their service.

Privacy Policy Questions Answered

Read answers to the questions we hear most often about how we handle your data, your rights, and what happens if you close your account.

Yes. Email our support team or use live chat to request a copy of your data. We send a full record within 14 days, including your account details, deposit history and any notes from support interactions you've had.

Your account goes inactive immediately. We keep personally identifiable information for 12 months, then delete it. Transaction hashes for regulatory compliance may stay longer where local law permits, but your name and contact details are removed.

We share only what payment processors need to complete DANA, OVO, GoPay or QRIS transfers. We do not sell your data to marketers, advertisers or data brokers. Security vendors see only anonymised IP logs.

Go to Account Settings > Security in the lobby and update your email or phone directly. Changes take effect immediately. If you forget your password, use the email or phone recovery option on the login page.

Yes. All deposits travel over HTTPS encryption and we never store your full payment credentials. DANA, OVO, GoPay and QRIS handle tokenisation so we see only a reference code, not your actual wallet details.

We use session cookies to log you in and remember your language choice. We do not use tracking cookies to follow you across the web. Clear cookies anytime from your browser settings without losing your account access.

You can close your account and request data deletion by contacting support. We remove personal details within 14 days. Some transaction records may remain for regulatory compliance where local law permits, but they are anonymised.